Notochord Terms of Service

Version 1, effective 2022-06-16


This is a contract between:

  • Cloud Progress, LLC: A Delaware corporation which is the operator of Notochord (also 'we, us, Notochord')
  • You: A client of the Notochord app, or an end-user of that client, or a participant in Notochord chats


These are special terms that you initial when you sign this contract.

  1. You permit Notochord to edit or take down your content based on investigation of user complaints, automatic content flags, or risk of liability to us or our clients
  2. Unless otherwise indicated, Notochord chats are not end-to-end encrypted
  3. This is a pre-release beta, and some features may not work

By agreeing to the Terms of Service you also agree to:

Nature of this contract

This a contract governing your use of the Notochord chat platform.

Some terms may survive the termination of the contract. You agree to continue abiding by those terms even if you no longer have access to the platform.


You must be 13 years old to participate in chats.

License to user content

Don't put content on our app unless you own it, have permission to use it, or it is a fair use scenario.

When you post photo or text content to our app, you are not transferring ownership rights. However, you give us permission to use that content in the app.

When you use the delete button to delete your account, we will stop showing your profile in the swipe screen. This may not take effect immediately, as the app sometimes downloads data and shows it later.

Your chats are sent to the person you're chatting with. If you delete your account, they'll still have a record of that chat.

DMCA takedown policy

If you discover content that has been published on our platform to which you own the copyright, and you believe that fair use does not apply, and you wish to take the content down, contact us at with the URL of the content.

Limited liability


Governing law

This contract will be governed by the laws and courts of New York State.


From time to time we update this contract. When we do so, we'll require you to agree to the new version in order to continue using the app.

If a modification substantially diminishes your rights or privileges, we'll wait for you to sign the new terms before we act on the change with respect to your account.

The vendor list may be updated without notice, as we require vendor mobility in order to operate a stable platform with reasonable uptime.

If we update the terms in a way that benefits you, we may not provide notice. For example, if we make our privacy rules more restrictive to us.



This section lists what data we collect from you and how long we keep it.

User profile information and chatroom metadata

Source: Provided to us by our client, on behalf of end users
Retention: Configurable by client

Chat messages

Source: Entered by chat participants
Retention: Configurable by client. May expire automatically after a period.


This section lists what data we share with various entities, and under what circumstances.

Employees and contractors

What we share: various

Some people who work at the company have access to the platform's data.

We restrict this access to people who need it for their job.

We won't look at your chats or metadata except for reasons set out herein, or if you grant us permission.

We do look at aggregate statistics of private data. For example: average messages per chatroom.


What we share: various

We'll comply with court orders to share information with governments in countries where we have a presence. We'll comply with threats of force too probably.

We'll do our best to tell you this happened, and to publish aggregate stats, but we'll comply with a valid court order not to.

Others in an emergency

What we share: various

In an emergency, we may at our discretion share your information with anyone we need to in order to prevent you or someone else from being harmed.

Unless ordered by a court, and after the conclusion of any investigation into a safety issue, we'll tell you we did this.

Participants of chats

What we share: chats, room metadata

All members of a room have access to the contents of that room.


What we share: various

Our vendors have detailed access to our communications with you and, in some cases, to your data as it is stored. To learn more about how they use the data they collect, visit their privacy policies.

Dispute panelists

What we share: various

If a user complains about another user, that triggers a dispute. Employees, third-party arbitrators, or volunteer users of the platform will gain access to the communication history between the two users to evaluate the complaint. Depending on the nature of the complaint, we may also share this information with law enforcement.

Acquiring party

What we share: entire database

In the event of an acquisition of the product or its parent company, the buyer will have the same access to Notochord data as its current employees.

The buyer will continue to be bound by these terms, and will be subject to the same rules about modifying them.

Before transfering data access to the buyer, we will warn our direct clients, and give them a minimum warning of 1 month to close their account. If you close your account during the warning period, your data will not be transfered to the buyer.

Other businesses

What we share: nothing

We don't sell your personal information. We don't give it to anyone not listed above.


This section lists the vendors we use, what we use them for, and what data they have.


Purpose: Transactional email

Privacy policy.


Purpose: Inbound email

Privacy policy.

Google Cloud

Purpose: Cloud hosting, firebase push messaging, app store

Privacy policy.


Purpose: Push messaging, app distribution

Privacy policy.

We use Apple to send push messages to Apple devices.

We use Apple's app store and Testflight to distribute the app to you, and they keep various statistics on your usage of the app.


Purpose: Waitlist and invite management


Purpose: Terms management


Purpose: Error handling

Privacy policy.